Submit the application form on the relevant product trial page under On-going Trials during the application period.
02
Test
If selected, confirm your participation, receive the trial product, and use it in real-life scenarios.
03
Share
Submit your required review and materials within 14 days of receiving the product.
The Tapo Trial Program gives selected customers the opportunity to try a Tapo product at no cost. Their honest feedback helps us improve our products and helps other customers make informed decisions.
Eligible Tapo Store subscriber in Australia/ New Zealand can apply. Eligible may vary by trial, so please check the requirements on the relevant trial page before applying.
Yes. You must apply using the email address linked to your Tapo account and Tapo Store subscription.
Some trials may require applicants to own a qualifying product and provide proof of purchase. Please check the eligibility requirements on the relevant trial page.
Selected testers will be notified by email on the announcement date shown on the trial card and must confirm their participation by the deadline specified in the email.
There is no purchase price for the trial product, and you do not need to return it. However, you must submit the required feedback within 14 days to remain eligible for future Tapo Trial programs.
You must submit written feedback with at least one video and three photos, covering your actual experience, key product benefits, and areas for improvement.
Your detailed and honest feedback helps other customers make informed decisions and helps us improve our products.
No. We value honest and genuine feedback. Your review should reflect your actual experience with the product, including both its strengths and areas for improvement.
Yes. Selected testers who successfully complete the trial and submit all required feedback will be recognised as having successfully completed the Tapo Trial Program and may be invited to participate in future trials and selected offline events.
Testers who provide particularly high-quality and helpful reviews may, at Tapo's discretion, be considered for additional gifts or rewards.
Follow the submission instructions included in your trial confirmation email, it normally will have two methods:
Public review: Submit your review using the link provided in the email.
Feedback materials: Send the required written feedback, photos, and video to ecommerce.au@tp-link.com.
By submitting your content and accepting the Content Authorization, you grant Tapo permission to edit, reproduce, publish and use your submitted content across Tapo websites, stores, Community, social media and other marketing channels, subject to the terms of the Content Authorization.
Failure to submit the required feedback on time may affect your eligibility for future Tapo Trial programs.
