I had no issues at all. Until l changed from Android to iPhone. Cannot see any recording? Can’t speak to any one? I am not happy at all now. Eg. Not at home right now. Can’t see my dog moving around nothing? Picture there. Another example. I get a notification and go to see. Nothing no recording at all. Basically I have zero security now!
We’re sorry to hear about your experience. We understand your frustration, especially as you are currently unable to view recordings. Please contact our support team on 1300 875 465 or support.au@tp-link.com with your device details, and we’ll be happy to assist you further.
M
Mayrhinne Siddhinanti
I love Tapo!
I love all the Tapo products ive bought!! Outdoor cameras work amazingly! Switch work amazingly! All can be operated by 1 app. I love them all.
Thank you for sharing your experience with us! We’re delighted to hear that you’re happy with the product. We truly appreciate your support!
A
Akshay Bhumkar
Great quality cameras and easy to use
Great quality cameras and easy to use interface
Thank you for your feedback! We're glad to hear the product meets your expectations. We truly appreciate your support.
I
IAN
No wireless signal to camera that only 39 metres away
No wireless signal to camera that only 39 metres away . Can't steam on tv as it has a live steam pause but can live steam to phone and tablet. Very poor buffing time .
We’re sorry for the inconvenience and appreciate your feedback. Wireless performance can be affected by factors such as distance, walls, obstacles, Wi-Fi interference, and network bandwidth. We understand your frustration and will share your comments with our product team. If you need further assistance, please contact our support team on 1300 875 465 or support.au@tp-link.com with your order details.
