OUT-OF-WARRANTY REPAIR

Out-of-Warranty Repair Service

Paid repair service to fix specific faults for products outside the standard warranty.

AUD $139 AUD $99

⚠️This service is now only available for Tapo RV20 Max, Tapo RV20 Max Plus, Tapo RV30 Max, Tapo RV30 Max Plus, and Tapo RV50 Pro Omni.

Repair Service Includes

  • Fault inspection & diagnosis

  • Repair or replacement of faulty components

  • Basic product cleaning

How Our Repair Service Works

1

Purchase

Purchase the repair service to get started

2

Send

Contact our support team to describe the issue, then send your device to the address provided

3

Repair

We’ll repair your device and send it back to you promptly, ready to use again

Important Notes

Please review the following conditions before purchasing the repair service.

  • Repair Warranty
    • All completed repair work and replaced parts are covered by a 12-month repair warranty.
    • This warranty applies only to the specific repair performed and does not extend the original product warranty.
    • View Full Repair & Warranty Policy

  • Repair Service
    Please review the following conditions before purchasing the repair service.
    • This is a paid repair service for products outside the standard warranty period.
    • Each repair covers only the specific issue being fixed.
    • Repairs are performed by authorised service centres.
    • Repaired or replaced parts may be refurbished, where applicable.

By purchasing the repair service, you agree to the service details listed above.