Solutions designed for a safer, easier, smarter life.
2K 4MP indoor security camera with smart detection, starlight vision, sound and light alarm, two-way audio, and voice control compatibility for comprehensive home monitoring.
HIGHLIGHTS
Smart Detections :Multiple ways to monitor a diverse range of objects in its field of view.
2K 4MP Live View with Starlight Vision :Check crystal-clear real-time view from Tapo App.
Alarm & App Notifications :Get you informed of specific problems or suspicious affairs.
Sound and Light Alarm ： Trigger light and sounds as an alarm when motion is detected.
Two-Way Audio ： Communicate in real time through a built-in microphone and speaker.
Voice Control ： Works with Amazon Alexa or Google Assistant for hands-free interaction.
Excellent customer service from Ivan after a rare hardware issue
oday, I received a Tapo C120 from the Tapo Store. As an experienced user of their products, I currently run a setup that includes nine Tapo cameras, two temperature sensors, and a four-node Deco Wi-Fi mesh system. This is the very first time I have ever encountered an issue with their hardware, which I normally rate very highly.
I contacted their chat support and spoke with a customer service officer named Ivan. He was fantastic to deal with. After efficiently confirming that the unit was indeed faulty, he immediately arranged for a replacement without any delay. My sincere thanks to Ivan and the support team for showing such a strong commitment to both their products and their customers.
A
Anonymous
NEITHER OF THEM WORK!!!
NEITHER OF THEM WORK !!!
Currently been back and forth with customer service for a week now. They keep recycling the same questions. Each time I've spoken to a different agent (via email). I've already sent photos and descriptions. They got me to do some trouble shooting etc. NOW THEY ASK THAT I TAKE A 30sec VIDEO OF PROOF THAT NEITHER WORK WHEN BEING PLUGGED IN. What next...a blood sample?!?!??! I'm starting to question whether TP-Link is legit?!?!
Concerned Australian citizen
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RALF PETERS
Not as robust as I thought
Camera picture quality is ok as long as you don’t zoom too much into it. Camera itself is a little fragile, slip my fingers when trying fixing it to the wall, dropped from less the 6 foot height and mounting arm broke clean off, now there’s no way to fix it securely anymore, superglued the arm back into housing , lost all adjustability , waiting now for a pidgin to land on it to break it off again, was hoping for a little more .
